Administrative Assistant - Centralized Admin | Full-time Temporary | Surrey

POSITION TITLE:           Centralized Administrative Assistant
PROGRAM:                   Rehabilitation Services
REPORTS TO:                Centralized Administration Manager (WorkSafeBC Services)
LOCATION:                  Surrey – On-Site
STATUS:                      Full-time, Temporary ( at least 18 months)
HOURS OF WORK:       Monday to Friday, 37.5 hours per week. (On occasion, may be required to work evenings or weekends)
SALARY RANGE:           $18-20/hour (factors such as internal equity, education and related experience will be considered in determining the rate).

• Familiarity with Rehabilitation Programs and other services' contracts, targets, obligations and service levels.
• Understands their role in achieving the goals and contractual outcomes.
• Reception duties in a busy clinic including greeting visitors, answering questions, assisting clients to complete paperwork and informing staff of client arrivals.
• Managing client absences and communicating absences to clinical staff. 
• Preparing files and ensuring that clinicians have all relevant information and forms to conduct requested assessment and/or treatment.
• Data input into the database for all functions including but not limited to set-up, appointments, discharge, and satisfaction questionnaire entry throughout provision of services.
• Faxing, uploading and mailing reports as necessary.
• Booking interpreters
• Maintaining office equipment and general cleanliness of administrative and common areas
• File management, including file set-up for programs, coordination of discharged files and sending them to storage, pulling files for assessments, and transferring files
• Attending and taking an active role in administration and staff meetings.
• Providing back-up and vacation coverage to other administrative team members.
• Assisting in handling Release of Information requests in a timely fashion by either the funder or internal standard
• Perform other duties and projects as assigned by the Manager.

• Two (2) or more years of administrative support preferred

• High School Diploma or equivalent required.
• Post-secondary education in office/clerical or appropriate combination of education and experience is an asset.

• Superior customer service and interpersonal skills
• Intermediate MS Office skills: Outlook, Excel, Word
• Eligible to obtain a BCeID
• Efficient at multitasking in order to carry out job duties while responding to frequent telephone and in-person requests
• Exceptional problem solving, communication, and organizational skills
• Good working knowledge of standard office equipment, multiline telephone systems, and software applications
• Adaptable, quick to learn and excellent attention to detail
• Patience and empathy for working with a diverse clientele

• Experience working in health settings and/or with specialized or vulnerable populations

• Strong proficiency with Microsoft Office, database systems and basic administrative tasks, office equipment and software applications.

Please note this position requires someone to be onsite 100% in our Surrey clinic.
We thank everyone for your interest, however, only those selected for interview will be contacted. 
Only those who are eligible to legally work full-time in Canada will be considered.

Helping people live better, healthier lives.  
Since 1993, Back in Motion has been dedicated to helping people overcome barriers and reach their full employment potential.
 
Why work at Back in Motion?
Back in Motion offers purposeful career experiences in a culture of collaboration and excellence.